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We're here to help! Get in touch with our team for any questions or support you need.
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Address
123 Commerce Street
New York, NY 10001
Phone
+96541040065
Mon-Fri 9AM-6PM EST
support@arozora.com
We'll respond within 24 hours
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
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New York, NY 10001
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Frequently Asked Questions
Find quick answers to common questions
How can I track my order?
You can track your order by logging into your account and going to "My Orders" section. You'll also receive tracking information via email once your order ships.
What is your return policy?
We offer a 30-day return policy for most items. Items must be in original condition with tags attached. Some items like electronics may have different return terms.
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Overnight shipping is available for next business day delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location. Please check our shipping page for more details.
How can I change or cancel my order?
You can modify or cancel your order within 1 hour of placing it. After that, please contact our customer service team for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers.